New year, new goals.
Level up and reach your goals through our monthly live event series. Real professional development, plus networking with a group of like-minded individuals from around the Twin Cities.
Join us for Breakfast Club!
Thu21Nov20198:15 amImagineIT, Bloomington
Although we’re inching closer to the cultural tipping point of equality and respect for all in the American workplace, it can still feel difficult for professionals to feel heard, be taken seriously, manage critical relationships, or have the courage to address inappropriate comments at their expense.
That’s why you need to learn and practice specific power phrases to help manage any difficult conversations at work, and still preserve your reputation.
● The theory of power phrases and how they help amplify your voice while staying true to who you are.
● Common biased scenarios and the power phrases you can use to change topic with ease and power.
● How to redirect awkward conversations with colleagues.
● How to say what you want and maintain a respected position of power.
● Q&A session on real life challenges from attendees.
Melissa DeLay is the award-winning founder and principal owner of TruPerception. With nearly two decades of strategic and corporate communication experience–including consulting for entities such as Ameriprise Financial and the state of Minnesota, as well as holding senior positions with 3M, Carlson Companies, Maytag, and AmeriPride–she knows how to deliver the right words in the right way to drive change, manage crises, boost engagement, and build a stronger brand. Her first book, The Truth About Scandal: The Everyday Guide to Navigating Business Crises, details her years of firsthand experience coaching and consulting professionals through some of the toughest communications issues facing modern leaders today.
Thu16Jan20208:15 amImagineIT, Bloomington
Over the last one hundred years, thousands of books on sales have been written and hundreds of sales training programs have been created. Most of them focus on how to sell, instead of why customers buy.
Every purchase involves many decisions by a customer. Which brand should I buy? Do I trust this company or salesman? Is the price fair? Do I need this product now or shall I wait for something better? Do I need to do more research before buying?
Sales people often assume that customers make conscious, rational decisions. However, over the last 2 decades, Neuroscience research has confirmed that about 95% of our decisions, including buying decisions, are made unconsciously. At the same time, medical studies have shown that, without emotion, we simply can’t make decisions. If sales people fail to pay attention to the unconscious, emotional decisions that customers make, it is likely their sales pitches will be very persuasive.
Consumers’ buying decisions are shaped by numerous invisible influences. Dr. Wu will share the latest Neuroscience insights on boosting your sales. He will explain how you can build trust, set prices, ask questions, and leverage social influences to better persuade your customers.
Get answers to:
- How to ask the right questions to increase your customers spending?
- How to use social influence to help your customers decide?
- How to price to sell?
- How to build trust with your customers?
- Why sales people should pay attention to scent and color?
He will end his talk with a shocker to all Vikings’ fans! Don’t miss it.
Dr. Terry Wu received his Ph.D. in Neuroscience from Vanderbilt University. He has a 30-year career in Neuroscience. He started his own marketing firm over 16 years ago, giving his clients a strong competitive edge by applying insights from Neuroscience and Psychology. His combined knowledge and experience in both Neuroscience and marketing led him to the emerging field of Neuromarketing. His company, Neuromarketing Services is the only firm in the Midwest that specializes in Neuromarketing.
In May, 2019, Dr. Wu gave a 17-minute TED Talk on Neuromarketing. His talk (https://www.youtube.com/watch?v=UEtE-el6KKs) has been extremely well received by Neuromarketing experts as well as the general public. His talk has been raising awareness about this new, scientific approach to marketing.